• Home
  • Services
  • Courses
    • Crucial Conversations
    • Crucial Accountability
    • Getting Things Done
    • Crucial Influence
    • The Power of Habit
    • Insights Discovery
  • Enroll
  • Books
  • Vlog
  • Contact Us
  • More
    • Home
    • Services
    • Courses
      • Crucial Conversations
      • Crucial Accountability
      • Getting Things Done
      • Crucial Influence
      • The Power of Habit
      • Insights Discovery
    • Enroll
    • Books
    • Vlog
    • Contact Us
  • Sign In
  • Create Account

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • Services
  • Courses
    • Crucial Conversations
    • Crucial Accountability
    • Getting Things Done
    • Crucial Influence
    • The Power of Habit
    • Insights Discovery
  • Enroll
  • Books
  • Vlog
  • Contact Us

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

CRUCIAL conversations for accountability ®️

foster accountability in the workplace

Accountability marks the difference between healthy and unhealthy relationships and organizations. As people improve in their ability to hold one another accountable, they also improve trust, efficiency, engagement, and performance. 


Learn a straightforward, step-by-step process for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency.


Master Performance Discussions

Learn how to tap into motivation and ability to close gaps between expected behaviour and actual behaviour.


Manage Projects Without Taking Over

Learn how to hold peers accountable to standards, objectives, and timelines without nagging or meddling.


Resolve Behavioural Problems

Resolve performance problems, bad behaviour, and violated expectations in a way that is supportive rather than coercive.

             Buy the book to preview the skills...

learning delivery options

effective instruction, flexible format

Watch to learn more about the variety of delivery options available for all of our courses: in-person, virtual, online on-demand and more...

in-person training

For 15 years, Tamara Kerr Consulting has partnered with Crucial Learning to offer best-in-class in-person learning experiences around the world. Whether you attend a public course, or bring our crucial skills into your organization, in-person learning offers a focused, effective, and engaging way to change behavior. 

contact us for information and pricing

virtual training

Our research shows 86% of learners rated our virtual learning “just as engaging as” or “more engaging than” in-person learning. And when it comes to results, behavior change from a virtual course was immediate. In fact, learners’ use of new skills was no different between the virtual and in-person classroom. The Crucial Conversations for Accountability course is taught in 2.5 hour learning blocks over five sessions.

learn more about our virtual courses

online on-demand

Our on-demand courses are built for an increasingly digital and global workplace. Not only do they offer convenience and flexibility, but they deliver an engaging and effective learning experience. With videos, exercises, assessments, and discussion forums, you’ll learn new skills when and where it works for you. 

Learn more about our on-demand Crucial Accountability course

learn the accountability skills of top performers

Look through the Course Overview below or Download here

achieve real results

for TEAMS - contact tamara kerr consulting to discuss options

ACCOUNTABILITY IN ACTION


Anyone who relies on the efforts of others to get things done will benefit from attending Crucial Conversations for Accountability. Individuals and organizations report improvements in trust, ownership, engagement, performance, and more.


ELEVATE YOUR TEAM


Most people hesitate to discuss peer performance problems like improper shortcuts, poor attention to detail, and incomplete work. Often, the longer they take to speak up, the worse things get. Crucial Accountability gives people the skills to say something when they see something, to elevate team members and close the gap between expectations and performance. Choose the learning format that best meets the needs of your team or organization.


EFFICIENCY

San Antonio School District saw a 50% drop in grievances.


TEAMWORK

Dallas Housing Authority eliminated silos between departments and helped employees take initiative to resolve conflicts with their supervisors.


SAFETY

Pride International improved their total incident rate by 55% and reported zero accidents that required employees to miss time on the job.


ENGAGEMENT

St. Joseph’s Healthcare reported reduction in sick leave from 15 to 12 days per full-time employee, and employee satisfaction rates were 64% higher than the provincial average.


TURNOVER

Orkin reported an 8% decrease in turnover, and Pride International decreased turnover by 40%.

for individuals - follow link for event information

MASTER THE ART OF ACCOUNTABILITY


Are you a manager or leader? Develop the skills that top leaders exhibit. Learn to foster personal accountability, build trust and teamwork, and improve performance. 


If you are an individual looking for your own self-development opportunity, follow the link below to see our upcoming event dates and discover the life-changing skills of Crucial Accountability.

Browse event dates and register

read the bestseller

With more than half a million copies sold, Crucial Accountability continues to improve the health of relationships, teams, and organizations worldwide.

buy now

Copyright © 2025 Tamara Kerr Consulting & Courses - All Rights Reserved.


Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept