Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, success is largely determined by how quickly, directly, and effectively we speak up when it matters most. Scroll down to download our course overview and discover how Crucial Conversations helps individuals and organizations improve relationships and results.
Make it Safe
Learn how to make even the riskiest topics safe for discussion. When people feel psychologically safe, they share meaningful input on important matters.
Surface any Subject
Acquire the skills to talk to anyone about almost anything. Learn how to be persuasive, not abrasive, when stakes are high and opinions vary.
Turn Disagreement into Dialogue
Instead of clamming up or blowing up, learn how to turn disagreement into dialogue and conflict into collaboration.
Watch to learn more about the variety of delivery options available for all of our courses: live in-person, live online, online on-demand and more...
EFFECTIVE COMMUNICATION STARTS HERE
Bring Crucial Conversations to your organization and learn how to handle even the most difficult conversations for better results—including how to disagree with someone in authority, how to say no without making enemies, and how to address issues of diversity and inclusion.
Continually selected as a Top Training Product, Crucial Conversations has been used by more than two million people and 300 of the Fortune 500 to improve productivity, quality, safety, performance, and more.
Sprint Nextel reported a 93% improvement in meeting productivity metrics.
Employees at MaineGeneral Health were 16% more likely to speak up and resolve problems with colleagues after going through Crucial Conversations.
Pride International reduced safety incidents by 55% in one year.
AT&T reduced billing costs by 30% and Sprint Nextel reduced customer care expenses by $20 million annually.
Rocky Mountain Equipment reduced turnover from 30% to 16%.
San Antonio School District saw a 50% drop in grievances that previously clogged their administrative system.
DISCOVER THE DIFFERENCE DIALOGUE MAKES
A crucial conversation is a discussion between two or more people where the stakes are high, opinions differ, and emotions run strong.
Most of us encounter crucial conversations almost daily, yet few handle them well.
If you are an individual looking for your own self-development opportunity, follow the link below to see our upcoming event dates and follow along to register.
Enroll today and learn how to confidently handle any crucial conversation for improved relationships and results.