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Your Very Own Culture Change

Your Very Own Culture Change

Posted in Kerrying On

When my partners and I first organized our company nearly thirty years ago, we were surprised by the stance our employees took on snacks. That’s right, snacks. The day we opened the doors of our burgeoning consultancy, we decided to stock the communal refrigerator with tasty fruits and juices....


The Manager’s Guide To (Appropriately) Advocating For Your Team

The Manager’s Guide To (Appropriately) Advocating For Your Team

Posted in Crucial Conversations

Dear Crucial Skills, One of the most important roles I have as a manager is to be sure my people are properly recognized for their contributions. I do that through verbal gratitude, annual reviews, monetary compensation, and at times, career advancement. I feel heartbroken these days because...


Overcommitted? How To Renegotiate Your To-do List

Overcommitted? How To Renegotiate Your To-do List

Posted in Getting Things Done

Dear Justin, I have a lot to do. Just my standard job responsibilities are more than enough to occupy every minute of my work day, and then some. I’m maxed out, but I hate to turn people down when they ask for my help. So, I end up committing to more work than I really have time to do. I’m...


Dealing with Toxic Gossip at Work

Dealing with Toxic Gossip at Work

Posted in Crucial Accountability

Dear Crucial Skills, One of my main concerns at work is how we talk about each other—the staff lunchroom can be especially toxic. What feels most shocking to me is how our boss is often thrown under the bus. I am having a hard time thinking of an appropriate comment to make as I feel...


The Perfect Amount of Abuse

The Perfect Amount of Abuse

Posted in Kerrying On

In the spring of 1964, as I approached my eighteenth birthday, my dad concocted a harebrained scheme (is there any other kind?) to help save money. His plan was to take advantage of our family’s health insurance by having me undergo medical procedures that our carrier would stop paying for—the...


Paper vs. Apps—The Tools in Your GTD® System

Paper vs. Apps—The Tools in Your GTD® System

Posted in Getting Things Done

Dear Crucial Skills, I can’t seem to get rid of my paper and pencil system. I love to write down lists, track things on sticky notes, and hoard notebooks and handouts from my meetings. In today’s world of fancy phone apps and calendaring systems, I feel a bit archaic. Am I doing it wrong if...


Surviving a Messy Roommate

Surviving a Messy Roommate

Posted in Crucial Conversations

Dear Crucial Skills, How do I get my roommates to clean up after themselves? They don’t seem to care about the mess they make and how dirty our house gets. I tried to talk to them about it but any attempt to reform their behavior only lasts a day or two. I end up being the one to have to...


How to Make Crucial Conversations Part of Your Culture

How to Make Crucial Conversations Part of Your Culture

Posted in Crucial Conversations

Dear David, I work for a global manufacturing company. We are in the process of redefining our workplace culture and recognize that one of the key business behaviors we need to develop, at every level, is the ability to effectively have crucial conversations. What recommendations do you have...


Spring 2018 Crucial Conversations' Public Workshops

Spring 2018 Crucial Conversations' Public Workshops

Spring 2018 Crucial Conversations' Public Workshops Winnipeg Workshop March 14-15 Regina Workshop May 29-30 Register at www.tamarakerr.com/events...


The Fast Track to Joy

The Fast Track to Joy

Posted in Kerrying On

This article was originally published September 18, 2012. When I was seven years old, I learned how to ride a bike. I learned on my brother’s old, stripped-down, J.C. Higgins. It was a pathetic little thing possessing no fenders, no handle bar grips, no hand brakes, no . . . just about...


How to Manage Emergencies and Still Stay on Track

How to Manage Emergencies and Still Stay on Track

Posted in Getting Things Done

Dear Crucial Skills, What is the best way to manage true emergencies? My weekly review doesn’t account for those times people come bursting into my office with a fire that only I can seem to put out. When I spend time on these seemingly legitimate emergencies, it can derail my week and put...


How to Advocate for Your Needs With Your Spouse

How to Advocate for Your Needs With Your Spouse

Posted in Crucial Conversations

Dear Crucial Skills, I love my wife dearly and enjoy spending our dinners and late nights together after our long work days and putting the kids to sleep. However, I have learned after careful experimenting, over a few weeks now, that my wife has endless spunk, energy, and interest in telling...