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Who’s the Smartest Team in the Room?

Who’s the Smartest Team in the Room?

Posted in Crucial Conversations

We’re excited to welcome a new contributor to the Crucial Skills Newsletter. Please enjoy a special introduction to Brian Wansink from author Joseph Grenny. A Message from Joseph Grenny If you haven’t met him yet, I want to be the first to introduce one of my newest VitalSmarts colleagues. I...


Unconscious Bias in Science

Unconscious Bias in Science

Posted in Crucial Conversations

Dear Crucial Skills, I work with scientific communications. My team leader dismisses any scientific paper that doesn’t agree with her beliefs or the company’s messaging, regardless of the quality of the research. On top of that, she always interrupts us when we’re trying to present the...


How to Turn a Resolution into a Habit

How to Turn a Resolution into a Habit

Posted in The Power of Habit

Dear Crucial Skills, What does science say about resolutions? Do they work? Every New Year I see my friends, coworkers, and relatives make resolutions—and then often follow through for as much as two weeks! And then, as we all know, they often fall back into their old habits. I’ve done the...


Doing the Right Thing

Doing the Right Thing

Posted in Crucial Conversations

Dear Crucial Skills, Here’s my struggle: I work for a very well respected company that prides itself on doing the right thing, always having integrity, etc. I recently discovered that one of the HR employee conference rooms has a hidden video camera. The vast majority of employees who meet...


How to Be More Decisive

How to Be More Decisive

Posted in Getting Things Done

Dear Justin, Many tasks I work on involve getting info and answers from colleagues. I’ll initiate the contact and let them know what I need, then move on to my next task. And of course, as soon as I’m immersed in that next task, I’ll hear back from them. Here’s my dilemma: I can’t decide if...


My Coworker is Late Every Day. What Can I Do?

My Coworker is Late Every Day. What Can I Do?

Posted in Crucial Conversations

Dear Crucial Skills, My coworker walks in after 8:00 a.m. every single day. They never get to work on time and are five to fifteen minutes late every single day. I have spoken to my manager who has spoken to my coworker several times but my coworker goes back to their old behavior. I am...


Asking for a Raise

Asking for a Raise

Posted in Crucial Accountability

Dear Crucial Skills, How can I convince my manager to give me the promotion and pay raise I am owed? This year I came back into mainstream office activity after resolving some personal problems. I got more and more responsibility over the course of the year and my supervisor reassured me he...


Changing Behaviour in Adult Children

Changing Behaviour in Adult Children

Posted in Crucial Conversations

Dear Crucial Skills, My daughter just turned 40 and has gained more weight than ever. Conversations about her weight gain over the years have mostly been negative, though she did actually lose weight with the help of a trainer about eight years ago. She says her schedule doesn’t allow time, but...


Kerrying On: A Christmas Gift

Kerrying On: A Christmas Gift

Posted in Kerrying On

During this holiday season, we would like to share one of our favorite holiday Kerrying On articles and invite you to watch for opportunities to help those in need. Over twenty years ago, I received the most amazing Christmas gift. Today I share it with you. It was December of 1984 and my...


3 Tips to Organize Your Life

3 Tips to Organize Your Life

Posted in Getting Things Done

Dear Crucial Skills, I have always been a list-maker and over the years this has served me pretty well. I’m getting older and I’m finding that I’m making lists over and over so I end up with multiple lists. They’re on my desk, they’re in my pockets, they’re on my phone. What can I do to...


How To Take Control of Your Overflowing Email Inbox

How To Take Control of Your Overflowing Email Inbox

Posted in Getting Things Done

Dear Crucial Skills, I’m buried in email and I can’t seem to get it under control. Emails mean calendar requests, and calendar requests mean meetings. And meetings mean less time to respond to email. It’s a vicious cycle. If I’m lucky, I scan my inbox every few hours, looking for big issues....


Get Clear with a GTD Weekly Review

Get Clear with a GTD Weekly Review

Posted in Getting Things Done

Dear Crucial Skills, My company recently sent my team through GTD Training. Learning how to capture and clarify has been beneficial, but I’m struggling with the organizing, reflecting, and reviewing. That seems to require a lot of time, and because I value productivity, well, I tend to skip...