Influencer

How to Improve Employee Morale

How to Improve Employee Morale

Posted in Influencer

Dear Crucial Skills, How do you suggest a large institution go about changing a can’t-do attitude to a can-do attitude when morale is low? We’ve had budget and staffing cuts and have a history of “silos” throughout the organization. Can you help? Signed,Salvaging What...


What To Do When Coworkers Monopolize Your Meetings

What To Do When Coworkers Monopolize Your Meetings

Posted in Influencer

Dear Crucial Skills, I work at a university where there is significant group work in the form of meetings or committees. In some of these meetings, a few people have a significant and vocal opinion about every agenda item. Every single one, every single time. I’ve noticed that these...


What To Do When Perceptions Aren’t Reality

What To Do When Perceptions Aren’t Reality

Posted in Influencer

Dear Crucial Skills, For the past five years or so, I’ve often heard the phrase “perception is reality” and it makes me cringe. On one hand, I can see that in the heat of the moment it is very helpful to understand what the other person is feeling or perceiving to gain common ground and...