Testimonials

Ray Ellison, Tanner LLP

"VitalSmarts training results in changed behavior - not just interesting information. The ROI is what we are after, and VitalSmarts training delivers on it." 
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Karl Smart, Central Michigan University

"Crucial Conversations training teaches practical skills to handle conflict and demonstrates how to engage in meaningful dialogue to bring about better results." 
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Paula Daoust, Blue Cross & Blue Shield

"Crucial Conversations has been essential to minimizing the stress that accompanies transformational change and sustaining trust between members of different divisions."   
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Geoffrey Oshima, Learning & Development Sr. Consultant, Wells Fargo & Company

"We use Crucial Conversations® to create a more engaging, motivating, and safe environment. Leaders who embrace the skills are more confident in quickly addressing issues and creating a safe environment. Team members are more engaged, energized, and have an emotional connection to their ...
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Kerry Patterson, Bestselling Author

"By combining high-leverage best practices with cutting-edge training techniques, VitalSmarts clients experience significant, rapid, wide-spread and lasting changes in behavior."
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